Communication
« Previous EntriesEmpathy for Your Clients is Key
Friday, June 29th, 2007I am often asked what is the one communication skill small business owners need to have to be as successful as possible. The best advice I can give is to be receiver-oriented, which is the fancy communication way of saying stay focused on your clients’ and prospects’ needs and wants. Sure there are […]
Develop Your Interpersonal Communication Skills
Thursday, June 21st, 2007for Success at Work and at Home
As communication teacher, I am often asked by students why the skills I teach are important. A lot of what I present in the classroom relates to interpersonal skills in the lives of the college student: with friends and family. However, many students are taking college coursework […]
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