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Communication

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Empathy for Your Clients is Key

Friday, June 29th, 2007

I am often asked what is the one communication skill small business owners need to have to be as successful as possible. The best advice I can give is to be receiver-oriented, which is the fancy communication way of saying stay focused on your clients’ and prospects’ needs and wants. Sure there are […]

Develop Your Interpersonal Communication Skills

Thursday, June 21st, 2007

for Success at Work and at Home

As communication teacher, I am often asked by students why the skills I teach are important. A lot of what I present in the classroom relates to interpersonal skills in the lives of the college student: with friends and family. However, many students are taking college coursework […]

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