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THE BUSINESS IMAGE JOURNAL

Communication Category



Empathy for Your Clients is Key

I am often asked what is the one communication skill small business owners need to have to be as successful as possible. The best advice I can give is to be receiver-oriented, which is the fancy communication way of saying…

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Develop Your Interpersonal Communication Skills

for Success at Work and at Home

As communication teacher, I am often asked by students why the skills I teach are important. A lot of what I present in the classroom relates to interpersonal skills in the lives of the…

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Public Speaking as a Powerful Tool to Get Business

Believe it or not, I have met dozens of business owners who have avoided opportunities to present their products or services to potential prospects because they were terrified of getting up there in front of an audience. When I hear…

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E-Mail Etiquette for Effective Business Communication

Questions Answered

As a communication coach and consultant, I often receive questions from folks in all areas of business who want to know the best way to handle certain situations. Usually people want to know the best way to approach someone…

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How to Learn Interpersonal Communication Skills

for Success at Work and at Home

Look at the job postings in the paper or at one of the online career search sites. What is the one skill required of almost every job? Most employers look for “good interpersonal communication…

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The Trials (and disappointments) of Bad DSL

This has been my worst week ever for staying connected to the internet in my office. I had high expectations when we switched to Windstream DSL in February. After all, when you design websites, plus connect with all of your…

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